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Friday, May 29, 2020

These helplines assist people dealing with domestic abuse, mental health and more

The Covid lockdown has seen an increase in gender-based violence. Here's where you'll be able to seek help.

These helplines assist people dealing with domestic abuse, mental health and more
Photo Credit | MunnazzahRaza


Gender-based violence has surged since the lockdown.


Reports also suggest that individuals face heightened anxieties because of the pandemic. Additionally, there are concerns that medical staff (largely women) are subject to harassment at health institutions.


If you're a victim of abuse or know someone who is also, call the subsequent organisations; they serve to shield and safeguard the rights of the marginalised and oppressed.

Cyber Harassment


Digital Rights Foundation


Helpline: 0800-39393
Available: Monday - Friday, 9am - 5pm

The DRF (Digital Rights Foundation) purposes to provide a safe and secure online atmosphere for all. As the lockdown increases our frequent use of the digital space it also prompts a higher risk for individuals to fall for online scam and abuse.

DRF assists in reporting all forms of online harassment. Check its social media platform for updated info on how to safely navigate your way online.

Domestic Violence & Child Abuse


PSCW Women’s Protection Help desk

Helpline: 1043

Working hours: 24/7 (service area only for Punjab)

The Punjab Women’s toll-free Helpline is offered 24/7. Be able to and managed by PCSW, the help desk team comprises of all-women call agents, three legal consultants, phycho social counselor, supervisors and management staff to handle inquiries and complaints and supply psycho-social counseling on a spread of gender-specific issues.


Dastak Foundation


Helpline: 0333-4161610
Operating Hours: Monday - Saturday, 9am - 5pm

Dastak is centered around providing relief to individuals facing domestic and gender-based violence, it helps to defend women and children by giving them shelter and legal aid.


Ministry of Human Rights (MoHR)


Helpline: 1099, 03339085709 (WhatsApp)
Working hours: All week, 10am - 10pm

MoHR's toll-free helpline deals with those who are facing any kind of human rights violations. The facility also provides free legal help.


Bedari


Helpline: 0300-5251717
Working hours: Monday - Friday, 9am-5pm

Bedari is an NGO which workings to protect women and children. The NGO also provides legal help, counseling and recommendation to related associations like shelter homes.

Mental health

Rozan


Helpline: 0304-111-1741
Working hours: All week, 10am - 8pm

Rozan Help desk is a free-of-cost telephonic facility which associates you with trained psychologists. In partnership with United Nations Population Fund (UNFPA), Rozan also delivers psycho-social services to women and girls who may be facing violence in the wake of the lockdown.


Aman TeleHealth


Helplines: 9123 (mobile) 111-11-9123 (landline)
Working hours: Monday - Friday, 2pm - 6pm.

Aman TeleHealth has partnered with the Pakistan Society for Excellence in Psychology to provide sensitive support to individuals, relations and healthcare experts impacted by COVID-19. It also connects individuals to other health professionals for help and information related to overall health issues.

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The writer reached out to a number of help desk, of those the ones listed overhead are working. If you know of other functional information providing services to individuals facing gender-based violence please share them in the comments below and we will update our list.

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